Designer

Hadley
Million

My Experience

As a Senior UX Designer with over 10 years of experience, I bring a unique blend of creativity, technical expertise, and user-centric approach to my work. I am passionate about designing intuitive and engaging user experiences that solve real-world problems.

My extensive experience in the field has allowed me to hone my skills in various areas of UX design, including user research, interaction design, and prototyping. I take great pride in delivering projects that not only meet but exceed clients' expectations. Above all, I genuinely enjoy what I do, and I am committed to delivering exceptional design solutions that make a positive impact on people's lives.

Strengths

Strategic
Organized
Diligent
Adaptive
Thorough
Innovative
Sr. UX Designer

Systems UX | Digital Experience, Red Hat

March 2022 - Present
Sr. Creative Designer

Chief Creative Office, USAA

January 2018 - March 2022
Creative Designer I

Chief Creative Office, USAA

May 2017 - January 2018
Contract Creative Designer

Chief Creative Office, USAA

November 2016 - May 2017
Designer

Creative Blend Design

April 2014 - November 2016
Designer

Freelance

April 2013 - November 2016
Designer

INK Public Relations

May 2012 - December 2013
Layout Editor & Staff Writer

Centenary Conglomerate

August 2011 - December 2012
Design Intern

INK Public Relations

May 2011 - August 2011

Design

My design responsibilities encompass a wide range of tasks and activities that are crucial to the success of a project. These responsibilities include:

  1. Leading the design process: I am responsible for leading the design process, collaborating with cross-functional teams, and ensuring that the design meets the project's objectives and the users' needs.
  2. User research and analysis: I conduct user research to understand the users' needs, motivations, and behaviors. I analyze the data to identify patterns and insights that can inform the design.
  3. Information architecture: I create a clear and intuitive information architecture that organizes the website's content and makes it easy to navigate.
  4. Interaction design: I develop interactions and user flows that allow visitors to accomplish their goals on the website efficiently and seamlessly.
  5. Visual design: I create a visually appealing design that aligns with the brand's style and tone.
  6. Prototyping: I build prototypes to test and iterate the design with users and stakeholders.
  7. Usability testing: I conduct usability testing to gather feedback from users and identify areas for improvement.
  8. Team leadership: I mentor and coach junior designers, providing guidance and feedback to ensure that the team delivers high-quality work.
  9. Communication: I articulate design concepts to stakeholders and clients in a clear and compelling way, and collaborate with developers to ensure that the design is implemented accurately.

Overall, my design responsibilities are focused on delivering exceptional user experiences that meet the project's objectives and exceed users' expectations. I bring a user-centric and collaborative approach to every project and strive to create designs that are intuitive, efficient, and visually appealing.

In my current role, I regularly work with a design system to create consistent and cohesive user interfaces. I understand how to use the components and patterns within the design system to create efficient and scalable designs that align with the product's brand and style.

In addition to my extensive experience as a UX designer, I also have experience as a creative designer working across various digital tactics. I have designed and executed digital campaigns, created visual content for social media, and developed digital assets for websites, apps, emails, and even LED billboards. This experience has allowed me to bring a holistic approach to my UX design work, understanding how design elements and tactics can work together to create a comprehensive and effective digital experience for the user.

I actively research new technologies and best practices in digital applications to ensure that the designs I create are optimized for usability and user experience. I stay up-to-date with the latest trends and advancements in the field of digital design, which allows me to incorporate new and innovative solutions into my work.

Collaboration

Collaboration is critical to the success of any project, and I understand that working together effectively is key to creating the best possible user experience.

I approach each project with an open mind, actively listening to the ideas and feedback of others. I seek to understand the perspectives of all stakeholders, working to identify their needs and requirements to ensure that the final product meets their expectations.

I also believe in open and honest communication, providing clear and concise feedback to my colleagues while remaining receptive to their input. I understand that collaboration involves compromise, and I work to find solutions that balance the needs of the users with the requirements of the business.

To ensure that everyone is aligned, I communicate project goals and timelines regularly and encourage everyone to ask questions and provide feedback. By fostering a culture of collaboration, I can create a shared vision for the project and work towards creating the best possible user experience.

I lead brainstorms employing a range of techniques and methods to encourage creative thinking, generate new ideas, and drive innovation:

  1. Create a safe and welcoming environment where everyone feels comfortable sharing their thoughts and ideas. I encourage everyone to participate and build upon each other's ideas to create something truly unique and innovative.
  2. Mind mapping, rapid ideation, and group sketching to help everyone explore different concepts and generate new ideas. Using these techniques, we're able to break out of traditional thinking patterns and consider a broader range of possibilities.
  3. Create visual aids such as mood boards and design sketches to help bring the project to life. These visual aids help everyone understand the vision for the project and can serve as a valuable reference throughout the design process.

Organization

I take pride in my ability decompose complex problems into clear and achievable workstreams requiring limited support and direction for decision making.

Here are some ways I manage my workload effectively and ensure that projects are delivered on time and on budget:

  1. Establish clear project goals and timelines: I work closely with stakeholders to establish clear project goals and timelines, ensuring that everyone is aligned and informed about project progress.
  2. Prioritize tasks: I prioritize my tasks based on urgency and importance, ensuring that I can allocate my time and resources efficiently and effectively.
  3. Create project plans: I create detailed project plans that outline key milestones, deliverables, and timelines, ensuring that I can manage the project effectively and make adjustments as needed.
  4. Use project management tools: I'm well versed with project management tools such as WorkFront, Asana, and Jira to manage tasks, communicate with team members, and track project progress.
  5. Maintain efficient file management practices: Maintaining efficient file management practices not only enables me to stay organized, but this practice also helps my teammates who may need to quickly locate and access design files and other assets.
  6. Communicate regular status updates: I conduct regular status updates with stakeholders to ensure that everyone is informed and can provide feedback and suggestions as needed.

By employing these organizational tactics, I can manage my workload effectively and deliver high-quality UX design projects that meet the needs and expectations of my clients and stakeholders. I’m constantly working to simplify, optimize, and remove bottlenecks for myself and colleagues.

Interests

Education

B.A. in English; Minor in Digital Communication

Centenary College of Louisiana

Reach Out

If you would like to talk with me about design or my work, please reach out.